Purchasing

Depending on availability, purchases may be made either directly through Yiayiamaria.com or by phone, email or fax. Online purchases from this website may be made for delivery to any location. For delivery outside of the United States, special procedures may be necessary which may entail additional costs to the customer for processing, shipping, customs, etc. as well as some time delays.

Shipping

We will ship nationally and internationally via USPS Priority Mail or UPS.  There is a shipping and handling fee added to the price of product purchased on each order shipped.  You will be contacted by e-mail with a USPS or UPS tracking number when your order leaves our store. Please note: For your Protection a customer signature is required for all shipments over $500.

Secure Ordering

Protecting your online order information on Yiayiamaria.com is very important to us. In our shopping checkout process, we use Secure Socket Layering (SSL), the industry-standard encryption technology that ensures the safety and security of your online order. When the letters "http" in the URL address change to "https," the "s" indicates you are in a secure area employing SSL.

Privacy Policy

At Yiayiamaria.com, we are committed to providing you the finest products along with excellent service. In order to accomplish this, we gather, use and share certain personal information. Our online privacy policy describes what we gather, with whom we share it, and how you may direct us not to share certain information with certain parties. Because the security of your personal information is very important to us, we restrict access to your nonpublic personal information to those employees who need to know that information to provide products or services to you. We also maintain physical, electronic and procedural safeguards that comply with federal regulations to protect your nonpublic personal information.

Information collection, disclosure and usage

Whenever you shop with Yiayia’s (in our store or online) we obtain from you the information we need to complete your transaction. This may include your name, address, telephone number, e-mail address, and credit card number. We also retain details of your specific product purchases and transactions with us. If you register with us online, we may ask for additional information, such as your age, interests or product preferences. To improve our web site, we may collect non-personal information about how users navigate through the site. We use the information we collect to process your purchase transactions, to send you marketing and promotional materials by mail or e-mail, and to help us improve our store and online product assortments and services for you. At Yiayiamaria.com we will NEVER, EVER give out ANY of your information to third Parties.

Changes to this Policy

Changes may be made to this Privacy Policy at any time. We will communicate any such changes by updating this page, notifying you by email if you have registered your email address with us, or in writing, as required by law.

Online account registration

Registering with Yiayiamaria.com will make your online shopping faster and easier. We can store your shipping addresses and billing information so that you don’t have to enter them each time you shop. You will also be able to save your shopping basket, check your order status, and review your order history. Your registered information will be securely stored with us, and you can add, delete, or change your registered information at any time using your password.

E-mails

We may send promotional e-mails to you only if you have asked to receive them. Each time you receive an e-mail from us, you will be given the opportunity to "opt-out" or stop receiving them

Shipping

You will be contacted by e-mail with a USPS or UPS tracking number when your order leaves one of our stores.

Please note: For your Protection a customer signature is required for all shipments over $500.

Returns and Refunds

Because of the perishable nature of our products, we will expect no returns, however if a customer is not totally satisfied with their purchase, that product will be replaced or a full refund given.